Support Services

Below are contact details for support services across Ireland, Northern Ireland, England, Wales and Scotland. There are also a number of international contact details offered. Please note that these lists are not exhaustive. If you have a site or contact details of support services that may be useful to users of and to which you would like us to link, please contact

The Violence & Abuse Prevention Alliance welcomes links to other sites. These links should not be understood to indicate either approval or disapproval by the Violence & Abuse Prevention Alliance.


Below are the contact details of organisations that provide information for parents as well as youth on a number of important issues relating to Violence & Abuse.

Ireland, Northern Ireland, Scotland, England & Wales

CARI (Provides a proffesional therapy and counselling service to children, families and groups who have been affected by child sexual abuse)
Phone: 1890 924 567

Barnardo's Ireland (Offers a wide range of information on the well-being of children & families including issues relating to parenting, child protection and development)
Phone: (01) 453 0300

Barnardo's UK
London and South East    0208 551 0011
South West     0117 937 5500
Yorkshire     0113 393 3200
Midlands     0121 550 5271
North West    0151 488 1100
Scotland    0131 334 9893
Cymru     0292 049 3387
North East     0191 240 4800
Northern Ireland    0289 067 2366

ISPCC: Irish Society for the Protection of Cruelty to Children (Offers support and information to children & parents)

NSPCC: National Society of the Protection of Cruelty to Children (U.K)
Help for adults concerned about a child contact: 0808 800 5000

Families First Parenting Skills (Belfast)
Phone: 028 9064 3109

The North Inner City Drugs Task Force (Provides support to a number of projects in Dublin city including education and after school programmes)
Phone: 01 8366592

Anti-bullying Network  (Provides information & education on anti-bullying(Scotland)

Kids Scape (Preventing bullying, protecting children)
Phone: 08451 205 204

Hands on Scotland (Offers practical information, tools and activities to respond helpfully to youth displaying troubling behaviour)

Stop It Now! (Stop it Now! UK & Ireland is a campaign, managed by the Lucy Faithfull Foundation, which aims to prevent child sexual abuse by raising awareness and encouraging early recognition and responses to the problem by abusers themselves and those close to them)
Phone: 0808 1000 900

Think U Know  (Offers information for parents and youth on how to stay safe on-line)

CEOP: Child Exploitation and Online Protection Centre (Organisation dedicated to eradicating the sexual abuse of children)

The Internet Watch Foundation (UK's Hotline for reporting criminal online content)


Building a Europe for and with Children. (Promotion of children's rights and the protection of children from violence) . (Europe).

Child Helpline International (A global member network of child helplines, working to protect the rights of children)

Stop It Now!  Child Sex Abuse Prevention & Protection Center.  (Provides information & support in relation to the sexual abuse of children)  (USA)
Phone:  413.587.3500

Canadian Society for the Prevention of Cruelty to Children. (Canada)
Phone:  705-526-5647

Jigsaw  (Network of agenices that advocate against all forms of child abuse, neglect, and family violence and provide support to families) (New Zealand)
Phone: 04 385 7983

Child Wise (Seeks to prevent child abuse by providing greater awareness and understanding of the issue)  (Australia)
1800 99 10 99

Barnardo's (Australia)
Phone:  1800 061 000

Child Welfare South Africa  
Phone: +27 11 452 4110


Community Violence & Abuse


Crimestoppers (Ireland)
Phone: 1800 25 00 25

Dial to Stop Drug Dealing (Confidential service for people with information on drug dealing in the community)
Phone: 1800 220 220 

Crime Call (For viewers of Ireland's crime-investigation programme who have information on criminal activity)
Phone: 1800 40 50 60

England, Wales, Scotland & Northern Ireland

Crimestoppers (UK based charity that allows people who don’t feel comfortable speaking to the police to pass on information about crime anonymously. The organisation operates in England, Wales, Northern Ireland and Scotland)
Phone:  0800 555 111

Stop Crime  (UK) (Police will send you text messages and emails about incidents in South and West Devon)

Crime Watch (UK)


Crimestoppers USA
Phone: 1-800-245-0009

If You See Something, Say Something (Public awareness campaign that highlight the indicators of terrorism and violent crime, emphasizing the importance of reporting suspicious activity to the proper state and local law enforcement authorities)   (USA)

Canadian Crimestoppers
Phone: 1800 222 8477

Crimestoppers National (Australia)
Phone: 1800 333 000

Crimestoppers  (New Zealand)   
Phone: 0800 555 111

Crime Line (South Africa)
Phone/SMS: 32211


Cultural factors

Ireland, Northern Ireland, United Kingdom & International

Akina Dada wa Africa (An authoritative, minority ethnic-led national network of African and migrant women living in Ireland )
Phone: (01) 814 8582

Karma Nirvana (supports victims and survivors of forced marriage and honour based abuse)
Phone: 0800 5999 247

Stop Honour Killings

IKWRO: The Iranian and Kurdish Women’s Rights Organisation
Honour Network Helpline: 0800 5999 247
Domestic Violence Helpline: 0808 2000 247

FORWARD: The Foundation for Women's Health, Research and Development
Phone: +44 (0)20 8960 4000

END FGM (European campaign, led by Amnesty International Ireland)

Acid Survivors Trust International (ASTI)
Phone: +44 (0) 207 821 1567

Freedom Network USA (Coalition of non-governmental organisations that provide services to, and advocate for the rights of, trafficking survivors in the United State)



Ireland, Northern Ireland, England, Wales & Scotland

Disability Federation of Ireland
Phone: 01 4547978

Disability Action  (Belfast, Northern Ireland)
Phone: 028 9029 7880

Voice UK (Telephone support for adults and children with learning disabilities who have been abused)
01332 291042

DIAL UK (Information services on all aspects of disability)
Phone: 01302 310123

Enable Scotland (Provides a range of information and materials to help adults with disabilities and their carers. Includes information packs on sexual abuse and learning disabilities)  or
Phone: 0141 226 4541


Disability Rights International (Dedicated to promoting the human rights and full participation in society of people with disabilities worldwide)

National Disability Rights Network (USA)

National Disability Abuse & Neglect Hotline (Telephone hotline for reporting abuse and neglect of people with disability)  (Australia)
Phone: 1800880052

Disbaility Resource Centre Auckland (New Zealand)

Phone:  (09) 625 8069

Secretariat of the African Decade of Persons with Disabilities (SADPD)  (South Africa)
Phone:  +27 (0)21 426 5858/5864


Domestic Violence

Ireland & Northern Ireland

Womens Aid
Phone: 1800 341 900

AMEN (Helpline & support service for male victims of abuse and their children)
Phone: 046 9023718

National LGBT helpline. (Provides general information and support for LGBT people in Ireland.)
Phone: 1890 929 539

LINC (Advocating for lesbian and Bisexual Women in Ireland)

Safe Ireland (Provides information and contact details of refuges in Ireland)
Phone: +353 (0)90 64 79078

COSC (The National Office for the Prevention of Domestic, Sexual and Gender-based Violence) - Provides contact details of support services in different counties throughout Ireland)
Phone: 01 4768680

Women's Aid Northern Ireland
Phone: 0800 917 1414

Men's Advisory Project (Northern Ireland)
Phone: 028 9024 1929

The Rainbow Project (Organisation that works to improve the physical, mental & emotional health of gay, bisexual, non-heterosexual and transgender individuals in Northern Ireland)
Phone: (028) 9031 9030

LASI (Lesbian Advocacy Services Initiative) (Northern Ireland)
Phone: (028) 90249452

Carafriend (LGBT Information, Support and Friendship) (Northern Ireland)
Phone: (028) 90890202


England, Wales & Scotland

National Domestic Violence helpline
Helpline: 0808 200 0247 (24 hours)

Women's Aid (UK)
Phone: 0808 2000 247

Mens Advice Line
0808 801 0327

Dyn Project (Raising awareness and providing support for male victims of domestic abuse in Wales)
Phone: 0808 801 0321

Domestic Abuse Project (Scotland)
Phone: 0141 634 4053

Broken Rainbow (The UK's only National LGBT Domestic Violence Helpline providing confidential support to all members of the LGBT communities, their family & friends, and agencies supporting them).
Helpline: 0300 999 5428 (LGBT = 5428 on telephone keypad)
Phone 0300 999 5428


The Wave Network (Network & European Information Center Against Violence )
Phone (Austria):+43-(0)1-5482720

The Hotline (USA)
Phone: 1.800.799.SAFE (7233)
1.800.787.3224 (TTY)

Women's Web (Provides information & contact details of support services across Canada)
National Domestic Violence Hotline: 1-800-799-7233 or
1-800-787-3224 (TDD)

Alliance to End Violence (Resource center for family and sexual violence) (Canada)

Heart 2 Heart (Heart 2 Heart is a non-profit resource for abused men and women) (Canada)

Domestic Violence Resource Centre Victoria  (Australia)
National Helpline: 1800 200 526

Mens Line  (Provides counselling, information and referral services for men with family and relationship concerns)  (Australia)
Phone: 1300 78 99 78

Shine (New Zealand)
Phone: 0508 744 633.

People Opposing Women Abuse  (South Africa) 
Phone: 083 7651235


Elder Abuse

Ireland, Northern Ireland, England, Scotland & Wales

Age Action Ireland
Phone:01 4756989

Seniors Helpline (Ireland)
Phone: 1850 440 444

National Centre for the Protection of Older People (Ireland)
Phone: +353 (0)1 716 6467

Elder Abuse Response (Ireland & United Kingdom)
Phone UK: 0808 808 8141
Phone ROI: 1800 940 010

Age Northern Ireland
Phone: 0808 808 7575

Older People's Commissioner for Wales
Phone: 08442 640670 (standard rate) or 02920 445030 (local no.)

Age Scotland
Phone: 0845 125 9732


European Reference Framework Online for the Prevention of Elder Abuse and Neglect

National Center on Elder Abuse (USA)
Phone: 302-831-3525

Clearinghouse on Abuse and Neglect of the Elderly (CANE) (The nation's largest computerized catalog of elder abuse literature) (USA)

Seniors Canada (Canada)
Phone: 1-800-O-Canada (1-800-622-6232)
TTY: 1-800-926-9105

ACT Office for Aging (Australia)
Phone:02 6205 3535

Age Concern (New Zealand)

Action on Elder Abuse (South Africa)
Phone: 0800003081



Ireland & Northern Ireland

Support After Homicide (SAH)
Phone: (087) 9837322

Advic (Advocates for Victims of Homicide)
Phone: (086) 1272156

Federation for Victim Assistance
Phone: (066) 7119830
National Crime Victims Helpline
Free Phone: 116 006.
The number for texts is (085) 1337711

Victim Support Northern Ireland
Phone: (028) 9024 4039

England, Wales & Scotland

Victim Support (Covers England, Wales, Scotland, Northern Ireland and the Republic of Ireland)
Phone: 0845 612 1900

Support After Murder and Manslaughter (SAMM) :
Phone: 0845 872 3440

Victim Support Scotland
Phone:  0131 668 4486

PETAL (People Experiencing Trauma and Loss)
Phone:  01698 324502

Victims of Crime in Scotland


Victim Support Europe
Phone: +31 30 232 0776.

National Centre for Victims of Crime (USA)
Phone: (202) 467-8700

Victims of Homicide Support Society (Canada)
Phone: (780) 472-8958

Homicide Victims Support Group (Australia)
Phone: 02 8833 8400 or 1800 191 777

Red Raincoat NZ Trust (New Zealand)
Phone: +64 6 835 7075

Legal Rights


Legal Aid Board (The Board is responsible for the provision of legal aid and advice on matters of civil law to persons unable to fund such services from their own resources)
Phone: 066 947 1000 LoCall: 1890 615 200

FLAC: Promoting access to justice  (Provides important information on the law and legal rights in Ireland as well as free legal services)
Phone: +353 1 8745690

Citizens Information. (Provides public service information for Ireland)
Phone: +353 1 605 9000

Northern Ireland, England, Scotland & Wales

Citizens Advice Bureau: Advice Guide
For Wales call 0844 477 2020
For England call 08444 111 444

Northern Ireland Legal Services Commission
Phone: +44 (0)28 9040 8888

Community Legal Advice (England)
Free legal advice call: 0845 345 4 345

The Law Society of Scotland
Phone: +44 (0) 131 226 7411


European Commission: Your Europe Advice (Help and advice on life, work and travel in the EU)

Federal Citizens Information Centre (USA)
Phone: 1-800-FED-INFO and/or 1-800-333-4636

Free Legal Advice (USA)

Canada's Free Legal Information Resource

Free Legal Advice (Australia)

New Zealand's Self-Help Legal Site  (New Zealand)

South Africa. Info (South Africa)


Mental Health


Mental Health Ireland
Phone: (01) 284 1166

Samaritans (Ireland & United Kingdom)
Phone UK: 08457 90 90 90
Phone ROI: 1850 60 90 90

Aware Helpline (Supports those who are directly affected by depression)
loCall Helpline 1890 303 302

1 Life (Suicide helpline)
Phone: 1800 247100
Text: 51444

Shine (Supporting those affected by mental ill health)
Phone: 1890 621 631

BodyWhys (The eating disorder association of ireland)
Phone: 1890 200 444

Recover (Information and support for people affected by schizophrenia)
Phone: 1890621631

Pieta House (Preventing self-harm & suicide)
Phone: (01) 601 00 00


Northern Ireland

Niamh (Northern Ireland Association for Mental Health)
Phone: 028 90328474

Aware – Defeat Depression
Phone: 08451 20 29 61

Phone:028 2565 0000

Minding Your Head
Phone: 0808 808 8000

Cause (Providing support to relatives and carers of people with serious mental illness)
Phone: 0845 6030291

Zest (For people affected by self-harming behaviour or suicide)
Phone: 028 71 266 999

England, Scotland & Wales

Phone UK: 08457 90 90 90

Helpline: 01708 765200

PAPYRUS  Prevention of young suicide
Phone helpline: 0800 068 41 41

Depression Alliance
Phone: 0845 123 23 20

Students Against Depression (Information and discussion for UK students about depression)

Mental Health Foundation

As the leading mental health research, policy and service improvement charity in the UK, the Mental Health Foundation is committed to reducing the suffering caused by mental ill health and to help everyone lead mentally healthier lives. The organisation helps people to survive, recover from and prevent mental health problems.

The Mental Health Foundation does this by carrying out research, developing practical solutions for better mental health services, campaigning to reduce stigma and discrimination and promoting better mental health for us all.

Mind: For Better Mental Health
Phone: 08457660163

Rethink (For those affected by severe mental illness)
0845 456 0455


Befrienders Worldwide (Provides support and contact details of international helplines)

National Suicide Prevention Lifeline (USA)
Phone: 1800 273 TALK (8255)

National Instiute of Mental Health (USA)
Phone: 1-866-615-6464 (toll-free)

Distress Centre Ontario (Canada)
Phone: 416-486-2242

Suicide Hotlines (Canada)

Mental Health Association (Australia)
Phone: 1300 729 686

Life Line (Australia)
Phone: 13 11 14

Mental Health (New Zealand)

Samaritans (New Zealand)
Phone: 0800 726 666

Mental Health Information Centre (South Africa)
Phone: +27 21 938-9229/9029

Life Line (South Africa)
Phone: (+27 11) 715-2000

Parental Abuse & Support

Ireland, Northern Ireland, England, Scotland & Wales

Parentline (Ireland)
Phone: 1890 927 277

One Family: Voice, Support, Actopm by one parent families (Ireland)
Phone: 1890 66 22 12

Parents Advice Centre (Northern Ireland)
Phone: 0808 8010 722

Family Lives (UK)
Phone:0808 800 2222

Parents Helpline (UK)
Phone: 0808 8010 722

Parenting Across Scotland
Parent HelpLine:  0800 028 2233
Lone Parent Helpline: 0808 801 03 23
Advice Service Capability Scotland:  0131 313 5510
StepFamily Scotland:  0845 122 8655 

Lone Parent Helpine (UK)
Phone: 0808 802 0925

Gingerbread: Single Parents, equal families (UK)
Phone: 0808 802 0925


National Parent Helpline (USA)
Phone: 1855 4A PARENT (1855 427 2736)

Canadian Parents: Canada's Parenting Community

Parent Line (Australia)
Phone: 1300 30 1300

Parent Help: For Parent and Family Support (New Zealand)
Phone: 0800 568 856

Families South Africa

Police Services


An Garda Síochána (Irish Police Force)
Emergency number: 999 or 112
Confidential line:1 800 666 111

Contact details of stations in your area:

The Garda Síochána Ombudsman Commission (Responsible for receiving and dealing with all complaints concerning the conduct of members of the Garda Síochána)
Phone: 1890 600 800

Northern Ireland

Police Service of Northern Ireland
Emergency number: 999 or 112
Non-emergency number: 0845 600 8000

Police Ombudsman Northern Ireland

Phone: 028 9082 8600 or 0845 601 2931

England, Wales & Scotland

Police.UK (Contact details of police services throughout England, Wales & Scotland)
Emergency number: 999

Independent Police Complaints Commission (UK)
Phone: 08453 002 002

Police Complaints Commissioner for Scotland
Phone: 0808 178 5577


USA Cops: Nation's Law Enforcement Site. (Provides contact details of police services across the United States)
Emergency number: 911

Canadian Police Services (Provides contact details of police services across Canada)
Emergency number: 911

Australian Government (Provides contact details and links to police services across Australia)
Emergency number: 000

New Zealand Police
Emergency number: 111

South African Police Services
Emergency number: 112 or 10111

Sexual Violence & Abuse


Rape Crisis Network Ireland (Includes a map of support centres nationwide)
Phone: 1800 77 88 88

The Dublin Rape Crisis Centre (Preventing and healing the trauma of rape and sexual abuse)
24 hour helpline: 1800 77 88 88

One in Four (One in Four professionally supports men and women who have experienced sexual violence)
Phone: 01 6624070

CARI (Provides a proffesional therapy and counselling service to children, families and groups who have been affected by child sexual abuse)
Phone: 1890 924 567

COSC (The National Office for the Prevention of Domestic, Sexual and Gender-based Violence) - Provides contact details of support services in different counties throughout Ireland)
Phone: 01 4768680

Northern Ireland

Rape Crisis & Sexual Abuse Centre Northern Ireland
Phone: 028 9032 9002

Nexus Institute (Responds to the needs of adults who have experienced sexual abuse, violence or rape)(Northern Ireland)
Phone: Belfast 028 9032 6803, L’Derry 028 7126 0566, P’down 028 3835 0588

England, Scotland & Wales

Rape Crisis (England & Wales)
National Helpline: 0808 802 9999

Rape Crisis Scotland
Helpline: 08088 010302

Rape and Abuse Line (UK)
For a male support worker call: 0808 800 0122
For a female support worker call: 0808 800 0123

Rape & Sexual Abuse Support Centre (Helpline support and information for survivors of rape or childhood sexual abuse throughout the UK)
Phone: 0808 802 9999


Rape Crisis Network Europe (Provides contact details of rape crisis centres Across Europe)
Phone: (Ireland) +353 91 563 676

RAINN: Rape, Abuse, Neglect & Incest National Network (Provides information and support to victims and loved ones as well as an "Online SupportLine") (USA)
Phone Hotline: 1800 656 HOPE

Sexual Assault Centre of Edmonton (Canada)
Crisis Line: (780) 4234121

NSW Rape Crisis Centre (Australia)
Phone: 1800 424 017

Rape Prevention Education (Provides support and information to survivors of sexual abuse)(New Zealand)

Rape Crisis Cape Town Trust (South Africa)
Observatory Counselling line 021 447 9762
Athlone Counselling line 021 633 9229
Khayelitsha Counselling line 021 361 9085



Ireland, Northern Ireland, England, Scotland, Wales & International

National Stalking Helpine (UK)  (The National Stalking Helpline now operates a forum to facilitate peer support for victims or survivors of stalking. The forum can be accessed via their website)
Phone: 0808 802 0300

Protection Against Stalking (UK)

Royal Mail Bullying and Harassment Helpline (Provides information about bullying and harassment in the workplace) (UK)
Phone: 0800 587 4777

The National Centre for Victims of Crime (USA)
Phone: (202) 467-8700

Working to Halt OnLine Abuse (Voluntary organisation that provides education and information on online stalking or harassment)

Substance Abuse

Phone: HSE drugs helpline 1800 459 459

Alcholics Anonymous
Phone: 01 8420700

The Ana Liffey Drug Project
Phone: 01 878 6899

Northern Ireland

Addiction Northern Ireland
Phone: 02890 66443

The Eastern Drugs and Alcohol Co-ordination Team (EDACT)
Phone:028 9027 9398

England, Wales & Scotland

Drugs Line
Phone:0808 1 606 606

Addaction (Addaction has services across England, Wales & Scotland)
Phone: 020 7251 5860

Adfam (National charity working with families affected by drugs & alcohol)
Phone: 020 7553 7640

Alcohol Information Scotland


Recovery Connection (USA)
Phone: 1800 993 3869

Canadian Drug Rehab Centres (Directory containing details of residential treatment programs and outpatient rehabilitation programs)
Phone: 1877 718 2041

Drug and Alcohol Services South Australia
Phone: 1300 131340

Alcohol and Drug Association New Zealand
Phone: 0800 787 797

Alcholics Anonymous  (South Africa)
Johannesburg: (011) 436 0116
Cape Town: (021) 592 5047
Durban: (031) 301 4959


Victim Support


Federation for Victim Assistance
Phone: (066) 7119830

National Crime Victims Helpline
Free Phone: 116 006.
The number for texts is (085) 1337711

Support After Crime Services (Covering: Cork - Limerick - South Tipperary - Waterford - Clare)
Phone: 021 432 0555

The Commission for the Support of Victims of Crime
Phone: 01 602 8661

Counselling directory

Northern Ireland, England, Scotland & Wales

Victim Support NI (Northern Ireland)
Phone: (028) 9024 4039

Counselling directory (provides contact details of counsellors throughout Northern Ireland, England, Wales & Scotland)
Phone (Surrey, UK): 0844 8030 240

Victim Support (Covers England, Wales, Scotland, Northern Ireland and the Republic of Ireland)
Phone: 0845 612 1900

Victim Support Scotland (Victim Support Scotland is a national charity which provides free and confidential support to victims and witnesses of crime, irrespective of whether the crime has been reported to the police. Individuals can self-refer via our website)
Phone: 0131 668 4486


Victim Support Europe
Phone: +31 30 232 0776.

National Centre for Victims of Crime (USA)
Phone: (202) 467-8700

Canadian Resource Centre for Victims of Crime (Provides links and information for victims of crime across Canada)

Victims of Crime (Australia)
Phone: 1800 819 817

Victim Support New Zealand
Phone: 0800 842 846

NICRO The National Institute for Crime Prevention and the Reintegration of Offender (South Africa)
Phone: + 27 (0)21 462 0017

Missing Persons

Ireland, Northern Ireland, England, Scotland & Wales

An Garda Siochana (Irish Police Force)- Missing Persons Bureau
Phone: 01 666 2615

Missing Persons Helpline
Phone: 1890 442 552

Missing Irish People

Missing Kids Ireland

Police Service of Northern Ireland
Phone: 0845 600 8000
Crimestoppers: 0800 555 111

The Metropolitan Police (UK)

Missing People (UK)
Phone: 020 8392 4590

Missing Kids UK

Child Rescue Alert (UK)

Child Exploitation and Online Protection Agency (CEOP)

PACT (Parents and Abducted Children Together)
Phone: +44 (0)7506 448116

Missing Wales
Phone: 08000 12 12 17

Missing Abroad
Phone - 0207 047 5060


International Centre for Missing & Exploited Children

Missing Children Europe

Phone (Belgium): +32 2 475 44 13
European Hotline for Missing children

Phone: 116 000

National Centre for Missing and Exploited Children (US)
24-hour Hotline: 1-800-THE-LOST (1-800-843-5678)

Federal Bureau of Investigation

Let's Bring Them Home (Organization focusing on missing adults) (US)

Australian Federal Police

New Zealand Police

Missing Persons New Zealand

South African Police Service

Missing Persons South Africa

Missing Children South Africa
Emergency: 072 MISSING (072 647 7464)